Fresh, Convenient Groceries at Stop & Shop
Quality You Can Trust
Stop & Shop has been a trusted name in grocery retail for over a century, serving families with quality products and convenient shopping options. The supermarket chain offers a wide selection of fresh produce, meats, dairy, and pantry staples to meet diverse household needs.
Stop & Shop provides multiple ways to shop, including in-store visits, online ordering for pickup, and home delivery services. This flexibility allows customers to choose the method that best fits their schedule and preferences. The company's commitment to convenience extends to its pharmacy services and gas stations at select locations.
For those seeking savings, Stop & Shop offers competitive prices and regular promotions. Shoppers can find everything from name-brand favorites to affordable store-brand alternatives across various departments. With its comprehensive product range and customer-focused approach, Stop & Shop aims to be a one-stop destination for grocery needs.
History of Stop & Shop
Stop & Shop's origins trace back to 1914 in Somerville, Massachusetts. The Rabinovitz family founded the company as "Economy Grocery Stores Company."
In 1925, the company went public under the name Economy Grocery Stores Corporation. This marked a significant milestone in its growth and expansion.
The business rebranded as Stop & Shop, Inc. in 1947. This name change reflected its evolution from a small grocery store to a larger retail operation.
Stop & Shop began diversifying beyond food in 1961, broadening its product offerings to meet changing consumer needs.
A major development occurred in 1982 with the opening of the first Super Stop & Shop. This larger format store provided customers with a wider range of products and services.
In 1988, Stop & Shop transitioned from a public to a private company. This shift allowed for more flexibility in business operations and strategic decisions.
Throughout its history, Stop & Shop has adapted to market changes and consumer preferences. It has grown from a single store to become the largest grocery chain in New England.
Navigating Stop & Shop Locations
Stop & Shop operates over 400 stores across the northeastern United States. Finding and navigating these locations efficiently can enhance your shopping experience.
Finding Your Nearest Store
Stop & Shop maintains stores in Massachusetts, Connecticut, Rhode Island, New York, and New Jersey. To locate the closest store:
Visit the Stop & Shop website
Use the store locator tool
Enter your zip code or city and state
View a list of nearby locations with addresses and distances
The search results will display each store's hours, available services, and contact information. Some locations offer additional amenities like pharmacies and gas stations.
Understanding Store Layouts
Stop & Shop stores typically follow a consistent layout pattern:
Produce section near the entrance
Bakery and deli counters along the perimeter
Dairy and meat departments at the back
Center aisles for packaged goods and non-perishables
Many stores feature clearly marked aisle signs and product category indicators. This organization helps customers navigate efficiently and find items quickly.
Accessibility and Facilities
Stop & Shop prioritizes accessibility in its stores:
Wide aisles for easy movement
Handicap-accessible entrances and parking spaces
Motorized shopping carts available upon request
Well-lit parking lots for safety
Most locations provide clean restroom facilities and water fountains. Customer service desks offer assistance with inquiries, returns, and special orders. Many stores also feature self-checkout lanes for faster transactions during busy periods.
Creating an Account with Stop & Shop
Setting up an account with Stop & Shop is a straightforward process. Customers can create their account on the Stop & Shop website or mobile app.
To begin, users navigate to the Stop & Shop homepage and click on the "Sign Up" or "Create Account" button. They'll need to provide basic information such as name, email address, and phone number.
A strong password is required to secure the account. Stop & Shop may also ask for a physical address to determine the nearest store location and delivery options.
Once the account is created, customers can:
Browse products and add items to their cart
Save favorite items for quick reordering
Access digital coupons and personalized deals
Manage pharmacy prescriptions
View order history and track deliveries
Stop & Shop accounts integrate with their loyalty program, allowing users to earn and redeem points on purchases. Members can also receive tailored promotions based on their shopping habits.
For added convenience, customers can link their payment methods to their account for faster checkout. Multiple payment options are typically available, including credit cards and digital wallets.
Account holders can opt-in for email newsletters to stay informed about special offers and new products. Stop & Shop prioritizes customer privacy and provides options to manage communication preferences.
Grocery Departments
Stop & Shop offers a diverse range of grocery departments to meet customers' needs. Each section provides quality products and ample selection to satisfy various tastes and preferences.
Fresh Produce Selection
The produce department at Stop & Shop features an array of fresh fruits and vegetables. Seasonal offerings rotate throughout the year, ensuring peak freshness and flavor. Organic options are available for health-conscious shoppers.
Locally sourced items are often highlighted, supporting regional farmers. Pre-cut fruits and vegetables provide convenience for busy customers. A salad bar offers ready-to-eat options for quick meals or sides.
The department also stocks fresh herbs, exotic fruits, and specialty items. Promotional displays showcase new or featured products. Staff members are trained to assist with selection and ripeness queries.
Butcher's Corner: Meats and Poultry
Stop & Shop's meat department offers a wide selection of cuts and varieties. Fresh beef, pork, chicken, and turkey are available daily. Grass-fed and organic options cater to specific dietary preferences.
Trained butchers provide custom cuts upon request. Pre-marinated meats offer time-saving options for quick meals. The seafood counter features fresh fish and shellfish, with sustainable options clearly labeled.
Specialty items like prime cuts and seasonal offerings enhance the selection. Package sizes range from individual portions to family packs. Deli meats and cheeses are also available for sl
Special Offers and Savings Programs
Stop & Shop offers various ways for customers to save money on groceries. The supermarket chain has introduced a new initiative called Deal Lock, which extends sales on select items for longer periods.
This program spans multiple product categories and includes both national brands and private labels. It gives shoppers more time to take advantage of discounted prices.
Stop & Shop also provides a weekly circular featuring grocery deals and rewards. Customers can explore the latest ad to find current savings opportunities across different departments.
The store's loyalty program allows shoppers to accumulate points and access exclusive discounts. Members can enjoy personalized offers based on their shopping habits.
For online shoppers, Stop & Shop has promotional offers for new customers. These include discounts on initial orders and free delivery or pickup services for a limited time.
By utilizing these programs, customers can significantly reduce their grocery expenses at Stop & Shop. Regular shoppers benefit from consistent savings opportunities throughout the year.
Stop & Shop's Delivery Options
Stop & Shop offers convenient delivery services for customers who prefer to have groceries brought directly to their homes. The retailer provides flexible options to accommodate different scheduling needs.
Same-Day Delivery Service
Stop & Shop partners with Instacart to offer same-day delivery in many areas. Customers can place orders through the Stop & Shop website or mobile app. The minimum order amount is $60. Delivery fees vary based on order size - $9.95 for orders between $60-$100 and $6.95 for orders over $100.
GO Pass members enjoy free delivery on their orders. Digital coupons can be applied to online purchases. Stop & Shop also accepts EBT payments for delivery orders, expanding access to their service.
Scheduling Deliveries in Advance
For those who prefer to plan ahead, Stop & Shop allows customers to schedule deliveries up to 7 days in advance. This option provides flexibility for busy schedules or special occasions. Customers can select their preferred delivery window during checkout.
Advanced scheduling helps ensure product availability and allows for any necessary adjustments to the order before delivery. Fees for scheduled deliveries are the same as same-day service. Customers can modify or cancel scheduled orders up to a certain cutoff time before delivery.
Customer Service and Support
Stop & Shop offers various customer service channels for shoppers. Customers can reach out via phone or email for assistance with their purchases and inquiries.
The company's support team handles issues related to grocery selection, quality, savings, pharmacy services, and gas station operations.
For those preferring digital communication, Stop & Shop provides an email address: consumer_relations@stopandshop.com. This contact point allows customers to submit detailed questions or concerns.
Stop & Shop's customer service hours typically align with store operating times. Specific hours may vary by location, so checking the local store's schedule is advisable.
In-store support is available at customer service desks. Staff members can assist with returns, exchanges, and general inquiries about products and services.
For pharmacy-related concerns, Stop & Shop pharmacies have dedicated personnel to address medication questions and insurance issues.
The company also maintains an online presence for customer support through its official website, stopandshop.com. Here, shoppers can find frequently asked questions and additional contact information.
Stop & Shop's customer service aims to address a wide range of topics, including:
Product availability
Store locations and hours
Loyalty program inquiries
Online ordering and pickup services
Pharmacy services
Gift card balances
